Customer Support
We are dedicated to providing excellent service
Sunday
9AM - 12PM
Monday
9AM - 6PM
Tues Day
9AM - 6PM
Wednesday
9AM - 6PM
Thursday
9AM - 6PM
Friday
9AM - 6PM
Saturday
9AM - 6PM
Ebike Rentals FAQ
In many places, electric bikes (Ebikes) are treated similarly to traditional bicycles, and you do not need a special license or registration to ride them. However, regulations vary by location, so it's important to check your local laws and regulations to determine if a license is required for your specific type of Ebike.
Familiarize yourself with local traffic laws and regulations for Ebikes. Understand the different assist levels (if applicable) and how to control them. Wear appropriate safety gear such as a helmet, reflective clothing, and protective gloves. Practice operating the Ebike in a safe area before venturing into traffic. Be aware of the battery level to avoid running out of power during your ride. Check the brakes, tires, and lights to ensure they are functioning properly.
You can check the Battery and Charger of our E-BIKE USER MANUAL. The methods are listed in the manual with more detail.
Yes, we offer a delivery service for select locations and trailheads on the Big Island of Hawaii. Contact us to see if we can deliver to you.
We offer delivery services across the entire Big Island of Hawaii, ensuring you can enjoy our bike rentals no matter where you are.
Our delivery and pick-up hours are from 9:00 a.m. to 5:00 p.m. For deliveries within a 20-mile radius, we kindly request a minimum 48-hour booking notice. If you require last-minute bookings or want to check availability, please feel free to give us a call.
